Report a problem
Bugs, something that looks wrong, or a person misusing the app — email us directly. Include your
phone number (the one on your account) and what you were doing when it happened; screenshots help.
Email support@needsomeone.app
Common questions
- I didn't get my OTP code. Check that your device has signal and SMS isn't blocked
for the sender; wait 60 seconds before requesting a new code. Still stuck? Email us your phone number.
- I want to delete my account. In the app, tap your avatar (top left), then
Account → Delete account. It's instant and permanent, with no grace period. Can't get into the app? See our
account deletion page for the email fallback.
- Someone didn't follow through after raising a hand. Once the Ask is marked done, leave a
Flag from its detail screen. Other people only ever see how many Vouches and Flags someone has
received, never who gave them. There are no stars and no public ratings.
- I want to change my phone number. Email us from your current registered number
(or explain the situation) and we'll help you migrate the account.
Legal & privacy
See our Privacy Policy, Terms of Service, and
Impressum.
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